Our Reviews

Edward D|2024 Chevrolet Trax

Confirmed Service Customer

3/19/2025

A++++

3/20/2025

Hi Edward, your wonderful feedback and rating mean a lot to us. Thank you for the great review!

Business Response

UNION, WV

Kaye B|2021 Chevrolet Equinox

Confirmed Service Customer

3/21/2025

Great people

3/22/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

ALDERSON, WV

Rebecca L|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/24/2025

Eric Blake is the best. He showed me all the options ans explained everything to me before I traded vehicles. I love my new trailblazer.

ERIC BLAKE

3/25/2025

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

FRANKFORD, WV

Kay W|2024 Chevrolet Colorado

Confirmed Service Customer

5/5/2025

Service was great - they went above and beyond to take care of of concerns !!

5/6/2025

Westfall, Kay K, thanks again for taking the time to leave us this information about your recent visit. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

HINTON, WV

Dane P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/12/2025

Great service start to finish

5/13/2025

Start to finish service that hits the mark—just how it should be! Thanks for the kind words and for trusting us with your vehicle. We’ll be ready to do it all over again whenever you need us!

Business Response

LEWISBURG, WV

Stephen Y|2019 Chevrolet Spark

Confirmed Service Customer

5/16/2025

Friendly service. Fast and professional.

5/17/2025

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

Business Response

WHITE SULPHER SPRING, WV

Jay G|2022 Chevrolet Tahoe

Confirmed Service Customer

6/10/2025

On time and no issues

6/11/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

MAXWELTON, WV

Sherry T|2016 Chevrolet Suburban

Confirmed Service Customer

7/3/2025

Very nice and professional and informative

7/4/2025

We’re so glad to hear your visit was met with professionalism and clear information—it’s the kind of experience we strive for with every customer. Here’s to friendly guidance and trustworthy care from start to finish!

Business Response

GRASSY MEADOWS, WV

David M|2016 Chevrolet Sonic

Confirmed Service Customer

7/8/2025

Quick and easy

7/10/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEWISBURG, WV

Sherry T|2016 Chevrolet Suburban

Confirmed Service Customer

7/17/2025

Very informative and professional

7/18/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Greenbrier Chevrolet, INC.

Business Response

GRASSY MEADOWS, WV

Michelle W|2020 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Great service! Nice people! Top notch!

5/24/2025

Top notch service and friendly faces—what more could anyone ask for? Thanks for your fantastic review. We’re excited to welcome you back soon!

Business Response

HILLSBORO, WV

Joshua T|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/29/2025

It’s always a great pleasure to deal with the dealership

ERIC BLAKE

6/30/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greenbrier Chevrolet, INC.. We look forward to your next visit! Take care!

Business Response

LEWISBURG, WV

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/3/2025

The detailing of my HD2500 was awesome!

7/4/2025

That HD2500 deserves nothing less than a stellar shine! We’re thrilled the detailing met your expectations. Here’s to riding clean, in style, and feeling great every time you step behind the wheel!

Business Response

RENICK, WV

Dane P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/5/2025

Best service department ever

8/6/2025

“Best service department ever” is high praise indeed! We’re humbled and motivated by your kind words and will keep striving to maintain that top-tier service for every customer who walks through our doors.

Business Response

LEWISBURG, WV

Katie E|2025 Chevrolet Blazer

Confirmed Sales Customer

8/12/2025

Kenny worked really hard to make sure our purchase was smooth and pleasant. He is wonderful! We will follow Kenny to purchase vehicles wherever he is.

KENNY LONG

8/13/2025

Kenny will be delighted to hear your kind words! We’re so glad he made your purchase smooth and enjoyable, and we’re honored by your loyalty—wishing you a fantastic day as you continue enjoying your new vehicle!

Business Response

UNION, WV

Clarence J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

I have been dealing with Grb. Chev for several years, everything was great in what they done and everyone was friendly and helpful.

8/14/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WHITE SULPHUR, WV

Sharon M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/31/2025

Gbr. Chevy was most accommodating during my recent purchase.. Tracie worked very hard to make sure everything went well.

WILMER, TRACIE

8/1/2025

We’re glad Greenbrier Chevrolet and Tracie made your purchase process so accommodating! When someone works hard to make sure everything goes right, it turns a transaction into a truly memorable experience worth repeating.

Business Response

STUARTS DRAFT, VA

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/11/2025

Efficient and timely Service!

9/12/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

RENICK, WV

Nathaniel B|2026 Chevrolet Colorado

Confirmed Service Customer

10/7/2025

The bumper on the truck got scratched. The cover I had installed isn’t square. I called the salesperson I purchased the vehicle through Tracie Wilmer and sent her pictures of the issues to pass on to the service department.

10/14/2025

Our team has acknowledged this review.

Business Response

CALDWELL, WV

Rebecca L|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/31/2025

It is a pleasure to take my trailblazer to Greenbrier Chevrolet. They treat me right and I feel comfortable there.

11/1/2025

It’s wonderful to hear you feel comfortable and well-treated at Greenbrier Chevrolet! Your trust means so much to us, and we look forward to keeping every visit just as enjoyable.

Business Response

FRANKFORD, WV

Dane P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/10/2025

Great service

11/10/2025

We’re delighted to hear you received great service! Reliable, friendly, and efficient care is always our goal, and we’ll be ready to provide that same top-notch experience whenever you return.

Business Response

LEWISBURG, WV

David M|2016 Chevrolet Sonic

Confirmed Service Customer

1/15/2026

Friendly workers, as usual. Services are on time and the work done is always up to expectations. Another job well done.

1/16/2026

Thank you for the wonderful and consistent feedback. We’re glad our friendly team keeps your service on time and up to expectations. We appreciate your loyalty and look forward to your next visit.

Business Response

LEWISBURG, WV

Joshua T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/3/2026

good place to get you're vehicle serviced

LEWISBURG, WV

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/20/2026

Great work completed ahead of schedule

RENICK, WV

Austin G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

Rude, didn’t listen to what I had to say, I told them multiple times that I was having an issue said nothing wrong with it. Then didn’t add it to the notes. Called and they were rude as hell!

8/27/2025

Austin, I don't understand the where the rudeness is coming from. You have called and used extreme profanity and name calling to our BDC, Service advisors, and myself the service manager. At that point we were going to ask you to come not return here again but I wanted to give you one more chance. We have been patient and asked you to come back to handle the tailgate issue that you did not tell us about - you did not show up for the appointment. At this point the disconnect is too strong between us and you so it is within your best interest you take your business elsewhere. Thank you and good luck. Dane Petersen Service Manager

Business Response

HINTON, WV

Roger S|2022 Chevrolet Colorado

Confirmed Service Customer

9/18/2025

Dropped off my truck and they got it fixed the next morning

9/19/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LEWISBURG, WV

Michael R|2019 Chevrolet Colorado

Confirmed Service Customer

10/17/2025

Great as always!

10/18/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FRANKFORD, WV