Our Reviews

Mary W|2026 Chevrolet Trax

Confirmed Service Customer

3/20/2026

Great service friendly atmosphere And Nice waiting area

3/22/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRAWLEY, WV

David M|2016 Chevrolet Sonic

Confirmed Service Customer

7/8/2025

Quick and easy

7/10/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEWISBURG, WV

Dane P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/5/2025

Best service department ever

8/6/2025

“Best service department ever” is high praise indeed! We’re humbled and motivated by your kind words and will keep striving to maintain that top-tier service for every customer who walks through our doors.

Business Response

LEWISBURG, WV

Dane P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/10/2025

Great service

11/10/2025

We’re delighted to hear you received great service! Reliable, friendly, and efficient care is always our goal, and we’ll be ready to provide that same top-notch experience whenever you return.

Business Response

LEWISBURG, WV

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/3/2025

The detailing of my HD2500 was awesome!

7/4/2025

That HD2500 deserves nothing less than a stellar shine! We’re thrilled the detailing met your expectations. Here’s to riding clean, in style, and feeling great every time you step behind the wheel!

Business Response

RENICK, WV

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/20/2026

Great work completed ahead of schedule

RENICK, WV

David M|2016 Chevrolet Sonic

Confirmed Service Customer

1/15/2026

Friendly workers, as usual. Services are on time and the work done is always up to expectations. Another job well done.

1/16/2026

Thank you for the wonderful and consistent feedback. We’re glad our friendly team keeps your service on time and up to expectations. We appreciate your loyalty and look forward to your next visit.

Business Response

LEWISBURG, WV

Mary W|2026 Chevrolet Trax

Confirmed Service Customer

3/21/2026

Great service friendly atmosphere And Nice waiting area

3/22/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRAWLEY, WV

Clarence J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

I have been dealing with Grb. Chev for several years, everything was great in what they done and everyone was friendly and helpful.

8/14/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WHITE SULPHUR, WV

Roger S|2022 Chevrolet Colorado

Confirmed Service Customer

9/18/2025

Dropped off my truck and they got it fixed the next morning

9/19/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LEWISBURG, WV

Michael R|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/11/2025

Efficient and timely Service!

9/12/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

RENICK, WV

Joshua T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/3/2026

good place to get you're vehicle serviced

LEWISBURG, WV

Jeremy E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/4/2026

Fast service

4/5/2026

We appreciate your kind words. It’s great to know you experienced fast and efficient service. We look forward to assisting you again.

Business Response

ARBOVALE, WV

Joshua T|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/29/2025

It’s always a great pleasure to deal with the dealership

ERIC BLAKE

6/30/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greenbrier Chevrolet, INC.. We look forward to your next visit! Take care!

Business Response

LEWISBURG, WV

Nathaniel B|2026 Chevrolet Colorado

Confirmed Service Customer

10/7/2025

The bumper on the truck got scratched. The cover I had installed isn’t square. I called the salesperson I purchased the vehicle through Tracie Wilmer and sent her pictures of the issues to pass on to the service department.

10/14/2025

Our team has acknowledged this review.

Business Response

CALDWELL, WV

Sharon M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/31/2025

Gbr. Chevy was most accommodating during my recent purchase.. Tracie worked very hard to make sure everything went well.

WILMER, TRACIE

8/1/2025

We’re glad Greenbrier Chevrolet and Tracie made your purchase process so accommodating! When someone works hard to make sure everything goes right, it turns a transaction into a truly memorable experience worth repeating.

Business Response

STUARTS DRAFT, VA

Austin G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

Rude, didn’t listen to what I had to say, I told them multiple times that I was having an issue said nothing wrong with it. Then didn’t add it to the notes. Called and they were rude as hell!

8/27/2025

Austin, I don't understand the where the rudeness is coming from. You have called and used extreme profanity and name calling to our BDC, Service advisors, and myself the service manager. At that point we were going to ask you to come not return here again but I wanted to give you one more chance. We have been patient and asked you to come back to handle the tailgate issue that you did not tell us about - you did not show up for the appointment. At this point the disconnect is too strong between us and you so it is within your best interest you take your business elsewhere. Thank you and good luck. Dane Petersen Service Manager

Business Response

HINTON, WV

Michael R|2019 Chevrolet Colorado

Confirmed Service Customer

10/17/2025

Great as always!

10/18/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FRANKFORD, WV

Rebecca L|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/31/2025

It is a pleasure to take my trailblazer to Greenbrier Chevrolet. They treat me right and I feel comfortable there.

11/1/2025

It’s wonderful to hear you feel comfortable and well-treated at Greenbrier Chevrolet! Your trust means so much to us, and we look forward to keeping every visit just as enjoyable.

Business Response

FRANKFORD, WV

Sherry T|2016 Chevrolet Suburban

Confirmed Service Customer

7/17/2025

Very informative and professional

7/18/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Greenbrier Chevrolet, INC.

Business Response

GRASSY MEADOWS, WV

Lightner, R|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/29/2026

I stopped in to see what I was to do about my vehicle needing a oil change with me working 8am until 4pm. I just happen to get off at 3pm yesterday. The service man asked me for my keys and the next thing I knew my oil was changed and tires rotated. My next surprise was no charge. This is a new vehicle and that was my last free oil change. That just made my day!!!

WILLIAM W

5/29/2026

Thank you for sharing your fantastic experience. We're glad our team was able to accommodate your schedule and make your visit both convenient and enjoyable. We're especially happy that the complimentary service made your day a little brighter.

Business Response

FRANKFORD, WV

Sherry T|2016 Chevrolet Suburban

Confirmed Service Customer

7/3/2025

Very nice and professional and informative

7/4/2025

We’re so glad to hear your visit was met with professionalism and clear information—it’s the kind of experience we strive for with every customer. Here’s to friendly guidance and trustworthy care from start to finish!

Business Response

GRASSY MEADOWS, WV

Katie E|2025 Chevrolet Blazer

Confirmed Sales Customer

8/12/2025

Kenny worked really hard to make sure our purchase was smooth and pleasant. He is wonderful! We will follow Kenny to purchase vehicles wherever he is.

KENNY LONG

8/13/2025

Kenny will be delighted to hear your kind words! We’re so glad he made your purchase smooth and enjoyable, and we’re honored by your loyalty—wishing you a fantastic day as you continue enjoying your new vehicle!

Business Response

UNION, WV

Charles S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/26/2026

Didn’t fix problems

LEWISBURG, WV

Nathaniel B|2026 Chevrolet Colorado

Confirmed Service Customer

3/4/2026

Great service!

3/4/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CALDWELL, WV

Wagner, R|2023 Chevrolet Equinox

Confirmed Service Customer

5/25/2026

The mechanic took his time and gave me a price for new tires and was very helpful

WILLIAM W

5/26/2026

We sincerely appreciate your thoughtful review! It’s great to hear the mechanic took the time to assist you thoroughly and provide helpful information regarding your tire options. Thank you for your trust, and we’re always here whenever you need us!

Business Response

ASBURY, WV

KRISTINA W|2026 Chevrolet Equinox

Confirmed Sales Customer

5/30/2026

They worked very hard to help me and they did. Very nice and professional.

RONCEVERTE, WV